Spanee

Privacy Policy

Last updated: January 24, 2026

Your Privacy Matters

Spanee ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information. We do not sell your personal data.

1. Information We Collect

Personal Information You Provide

  • Account information (email, name, password)
  • Resume content (work history, education, skills, achievements)
  • Profile data (job title, location, preferences)
  • Payment information (processed securely via PayFast)

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, session duration)
  • Cookies and similar technologies (for analytics and session management)

2. How We Use Your Information

✓
Provide, maintain, and improve the Service
✓
Authenticate your account and secure your data
✓
Generate AI-powered resume suggestions
✓
Process payments and subscriptions
✓
Send important updates and notifications
✓
Analyze usage to improve user experience
✓
Provide customer support
✓
Comply with legal obligations

3. Data Storage & Security

Your data is stored on secure servers hosted by Supabase with industry-standard encryption. We use TLS encryption for data in transit and encryption at rest for sensitive information.

While we implement robust security measures, no method of transmission over the Internet is 100% secure. We continuously monitor and improve our security practices.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Payment processors: PayFast for secure payment processing
  • AI providers: For generating resume suggestions (under strict data processing agreements)
  • Legal authorities: When required by law or to protect our rights

5. Your Rights (POPIA & GDPR)

You have the right to:

Access

Request a copy of your personal data

Rectification

Correct inaccurate information

Erasure

Delete your personal data

Portability

Export your data in a readable format

Restriction

Limit how we process your data

Objection

Object to certain processing activities

6. Data Retention

We retain your data as long as your account is active or as needed for legal, tax, or compliance purposes. You may delete your account at any time through your account settings, and we will remove your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a prominent notice on our Service before the changes become effective.

Contact Our Privacy Team

If you have questions about this Privacy Policy or want to exercise your rights, please contact us.

support@spanee.com

Spanee is operated from South Africa and complies with the Protection of Personal Information Act (POPIA) and applicable data protection regulations.